A blown-off section in a windstorm, a tree limb through the roof, or water pouring into an upstairs room: these do not wait for business hours, and neither do we. Our emergency crew gets a tarp up and the water stopped, then comes back to do the permanent repair once the emergency is under control.
We stop water coming into your home fast, then find and fix the source.
Blown-off shingles and lifted sections tarped and secured.
Emergency cover for punctures and impact damage until a full repair.
Winter meltwater backing up under the roof, stopped and mitigated.
Photos and a written assessment to support your insurance claim.
Once water is inside, the damage compounds by the hour: soaked insulation, stained ceilings, warped floors, and the risk of mould. The single most valuable thing in a roof emergency is a fast, competent stop, and that is what our emergency service is built to deliver anywhere in Ottawa, at any hour.
Our emergency priority is simple: stop the water and secure the roof so no more damage happens tonight. We tarp and seal the failure, check that nothing else is about to let go, and then schedule the permanent repair in daylight with the right materials, not a rushed patch you will have to redo.
If the damage looks like an insurance claim (a storm, a fallen limb, sudden accidental damage), we photograph everything and give you a written assessment of what happened and what it will take to fix. That documentation makes your claim smoother, though coverage is always up to your policy and adjuster.
Emergency tarping costs $300 to $1,200, depending on the size of the damaged area. Calls outside business hours add $200 to $500. Prices are before HST, and the permanent repair is quoted separately in writing.
Yes. Roof emergencies happen at the worst times, so we keep an emergency line open around the clock for Ottawa. Reach out and we will get to you as fast as we safely can.
Stay safe: do not go up on a wet or damaged roof. Move valuables out from under the leak, put down a bucket and towels, and if it is safe, put a container under the drip and take a few photos for your insurer. We will handle the roof.
Tarping is a fast temporary measure to stop the water and prevent more damage. Once the emergency is stable and conditions allow, we return to do the permanent repair and give you a written quote for it.
Storm and sudden-accident damage is often covered, while wear-and-tear usually is not. We document the damage with photos and a written assessment so you have what you need to file a claim, but your policy and adjuster decide coverage.